Job Description
This is a re-advertisement. Previous candidates for this role need not apply.
Hours: 10 posts available 0.5 FTE (18.25 hours per week), 3 posts 0.6 FTE (24 hours per week)
About the Role
For informal enquiries, please contact Geoff Lewis (Customer Services Manager) at geoff.lewis@warwick.ac.uk.
This is a unique opportunity to join at a pivotal moment for the Library as we embark on the transformation of our services and launch a new strategy. We are looking for inspiring, credible, and authentic team players.
This is an opportunity to join this front facing Library team responsible for enquiry handling and customer support in both the Main Library and University Archive (Modern Records Centre). The successful candidates will provide support for a range of face to face and virtual enquiry services. It’s an opportunity to support the operational delivery and development of excellent frontline customer services, including all the Library’s diverse customer communities.
We are looking for outstanding candidates to join our Customer Services team.
You will have good interpersonal skills, with the ability to work with a diverse range of people. You will be willing to learn, keen to take on new challenges and be able to work in a constantly evolving, busy customer focused environment. You will be highly motivated and enthusiastic.
Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.
CLOSING DATE: Wednesday 07 August 2024 at 11.55pm
